Customer Care
How do I earn cash back?
cash back are earned by shopping online with any of the 4,000+ merchants in the Mercury / Express network. You can shop and earn cash back from your smartphone, tablet or computer. Simply download the Mercury / Express App to shop from your mobile devices and download the Shopping Assistant to your computer and you will be ready to earn! See shopping instructions below:
1. Mercury / Express Mobile App
Want to earn cash back on the go! Download the Mercury / Express Mobile App for Android 4.0.3+ or iOS 9+ and higher to shop and earn from your smartphone and tablet. After you install the app, search for participating stores and shop. You can even use the bar code scanner to find the exact product you’re looking for.
2. Shopping Portal
Earn cash back by shopping online with over 4,000 merchants from your computer by logging on at https://expresscapitalsolutions.retailbenefits.com. Simply sign up on the Mercury / Express Landing page, browse merchants, shop and earn cash back. Once a merchant is selected, you will be directed to the merchant’s native website and be prompted to click “Activate cash back.” Once activated, you simply shop as usual and earn cash back from your purchases. Your pending cash back will show up in your account within 7 days.
3. Shopping Assistant
Download the Shopping Assistant on your computer and it will alert you when you’re visiting a participating store’s site. Simply click on “Activate cash back” and continue shopping as you normally would. The Shopping Assistant works with Firefox, Chrome, Internet Explorer and Safari.